Privacy Policy

Effective September 28, 2026

About this policy

This Privacy Policy explains how information is handled on richkimball.phonesites.com (this "site"), the digital business card of Rich Kimball, Regional Vice President and Mortgage Loan Officer with The Kimball Team at CrossCountry Mortgage, LLC. In this policy, "we," "us" and "our" refer to Rich Kimball and The Kimball Team.

This site is informational. It does not ask you to submit a loan application or financial information on the site itself.

Information we collect

  • Information you choose to send us. If you text, call or email us using the buttons on this site, we receive the information you include, such as your name, phone number, email address and the details of your message.
  • Information collected automatically. Our website hosting platform (Phonesites) and services embedded in this page, such as Google Fonts, may automatically collect standard technical information like your IP address, browser type, device type and the pages you visit. This information is handled under those providers' own privacy policies.
  • Saving our contact card. The Add Contact button downloads our contact details to your device. We do not receive any information from your device when you save it.

Loan applications

The Apply Now and application buttons on this site take you to CrossCountry Mortgage's secure online application. Information you provide there is collected by CrossCountry Mortgage, LLC and is governed by the CrossCountry Mortgage Privacy Statement, including its federal privacy notice about how your personal information may be shared.

How we use information

  • To respond to your questions and requests
  • To provide information about mortgage products and services you ask about
  • To follow up on a conversation you started with us
  • To comply with legal and regulatory requirements

How we share information

We do not sell your personal information. We may share information with CrossCountry Mortgage, LLC and its service providers when needed to respond to your request or provide the services you ask for, and when required by law, regulation or legal process.

Text messages and email

If you contact us by text message, standard message and data rates from your carrier may apply. If you would like us to stop contacting you by text, phone or email, just let us know and we will honor your request.

Please do not send sensitive information such as your Social Security number, bank account numbers or passwords by text message or email.

Third-party websites

This site links to other websites, including Facebook, Instagram, LinkedIn, YouTube, Experience.com and CrossCountry Mortgage. We are not responsible for the privacy practices of those sites. Please review their privacy policies when you visit them.

Security

We use reasonable measures to protect the information you share with us. No method of transmitting or storing information over the internet is completely secure, so we cannot guarantee absolute security.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from children.

Your state privacy rights

Residents of certain states may have additional rights regarding their personal information, such as the right to know, correct or delete it. To learn more or make a request, see the CrossCountry Mortgage Consumer Privacy Act Notice and Policy or call 844-940-2272.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the effective date at the top of this page.

Contact us

Rich Kimball, Regional Vice President
The Kimball Team at CrossCountry Mortgage
1021-41 Bonaventure Drive, Elk Grove Village, IL 60007
847.603.2300 | [email protected]
Rich Kimball, Regional Vice President, NMLS #145114
Branch NMLS #874123
CrossCountry Mortgage, LLC NMLS #3029
Equal Housing Lender. Licensed in FL, IL, IN and WI.
© 2026 The Kimball Team at CrossCountry Mortgage. All rights reserved.